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dvsAnalytics Presents: Encore Workforce Optimization Solution Overview Webinar

Download the dvsAnalytics Encore Workforce Optimization Solution Overview Webinar:

What is Encore Workforce Optimization?
With the industry’s best return on investment, Encore automates processes to create high levels of customer satisfaction and improve performance such as:

Workforce Management
Call and Desktop Recording
Mobile Live Monitor
Analytics
Quality Management
Reports and Dashboards
Gamification

Encore Highlights
Integrates with all NEC platforms
All-inclusive licensing
Permissions-based access

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